| Zayani Motors, the Kingdom’s
exclusive dealers for Mitsubishi Motors, strives
to provide the utmost
quality Customer Service (CS) to its valued customers.
To ensure further enhanced services with added value
benefits, Zayani Motors established a Call Center under
its Marketing Department, to provide an efficiently
personalized and highly professional service in which
clients receive individual attention to maximize the
quality and efficiency of customer service provided. Zayani
Motors vision of providing the ultimate service center
to cater to their clients
needs has now become
a reality with the implementation of the new Call
Center where customers are contacted on a regular
basis to inform them of the latest products, services
and offers. Also, customers get updates on maintenance
schedules and promotions to keep them abreast with
the latest developments so that they can preplan
their next showroom visit. Each call is handled with
a personal touch by the corresponding departments
so that all customers’ enquiries and requirements
are met promptly.
Through the Call Center’s
inbound call services, customers can obtain information,
report a malfunction
or ask for assistance. They also have the opportunity
to express their suggestions, concerns and queries,
which will be immediately answered by one of the
professional agents handling the call, thus ensuring
optimum customer satisfaction.
If you have any suggestions or concerns feel free
to contact our call center number
17 709876 / 870 or email us at where our courteous on-hand Call Center Agents will
be more than happy to respond to you. |
A
member of Al Zayani Investments Group