In these challenging times, avoiding incurring unexpected costs is more important than ever, which is why MG is offering new car buyers across the Middle East the region’s best new car manufacturer warranty. All models in the British-born brand’s extensive line-up enjoy an industry-leading 6 years / 200,000km* manufacturer warranty.
MG understands that buyers crave the peace-of-mind that comes with owning a reliable car that requires minimal aftersales care. The best-in-region 6 years or 200,000km* (whichever comes first) warranty demonstrates the confidence that the brand has in its products. It is available on all models, including the Middle East’s 2020 Car of the Year and Best Sub-compact Sedan, the MG HS and MG5 respectively, as well as the MG RX8 seven-seater SUV.
Under the warranty owners are guaranteed the repair, replacement or adjustment, free of charge, by MG distributors of any part which fails during the warranty period, due to a manufacturing or material defect. This confidence extends to the demands placed on the car by the tough GCC climate – an industry-leading anti-perforation warranty of 6 years / 200,000km* is also included. Also, the MG warranty is transferable; means change of ownership will not affect MG’s warranty.
MG is committed to providing customers with the best possible aftersales service, helped by its 8,000 m2 state-of-the-art warehouse facility in Dubai’s Jebel Ali Free Zone. Now operating at a spare parts supply rate of 94 percent, this dedicated Parts Distribution Centre ensures rapid turnaround times when it comes to servicing customers across the region, including in the GCC, Lebanon, Iraq and Jordan. MG works with industry-leading European parts suppliers such as Delphi, Continental, Michelin, TRW, Bosch, Beru, Hella, Valeo and Sandan.
Tom Lee, Managing Director of MG Middle East, commented: “We work closely with our distributors to offer exceptional after-sales service and rapid access to original/genuine spare parts. MG is committed to ensuring the highest levels of customer satisfaction, and with our comprehensive warranty we can deliver a hassle-free service experience for all our customers who place their trust in us in maintaining their cars. This is reinforced by our special pick-up and drop-off (*Terms & conditions apply) service that makes life even easier for customers.
MG has a network of 30 dedicated retail sites and 29 service centres across the Middle East, each of which delivers the highest standards of customer service. All MG employees go through rigorous training that is specifically tailored to equip them better to serve all MG customers across the region.